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Find the cheapest ticket for your trip

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How virail works

Select route and find all available connections with timetables and prices.

Fast and simple

We search for all routes and help you choose the best one for you.

Also on smartphone

Try the virail app and book your ticket wherever you are.

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Bus

FAQ

How can I pay?

Virail is an online platform that compares all available routes from many different partners for your trip, you cannot book or pay in our website. When you find the best option for you, you will be transferred to the service provider’s site to complete your booking and there you will see all the payment options you can have.

If you have any questions about your payment you need to contact directly the travel company, provider or agent and they will be able to help you.

Who I have to contact if I need help with my booking?

Virail is a platform that compares all available routes for your trip and help you to find the best solution for your travel, but we don’t purchase bookings or payments.

If you have any questions regarding your booking information you need to contact directly the travel provider. For example if you need help with:

Changes of booking

Cancellations and refund

You haven’t received your booking confirmation

Payment questions

If you don’t remember which company you booked your trip we suggest you to check your emails, even the spam one, and check your bank statement, you will see the name of the travel company on the payment.

Where is my booking confirmation?

If you are trying to find your booking confirmation on a virail mail you won’t find anything. We are only a compare platform, we don’t have any of your booking details.

So where is your booking confirmation?

Check your emails, the travel provider or the travel company should have been sent to you an email with your booking confirmation. Check also your spam email and if you still don’t find anything look at your bank statement of the card you used to pay, the name of the travel agent or the travel company should be there next to your payment.

How can I be sure my booking has gone through?

Every time you book your trip with a travel agent or a travel company, they immediately send you a confirmation email with all your booking details. Check also your junk and spam emails, if you still don’t find anything it can be you gave the wrong email address so you need to contact their customer service. They will help you to understand if your booking has gone through.

If you still don’t find your booking confirmation check on your bank statement, next to the transaction you will see the name of the travel company or travel agent.

Cancellations, changes and refund

Virail is a platform that compares all available routes for your trip, we don’t have any booking or payment details. We redirect you to the travel company or travel agent website where you proceed with your booking. If you need help with any kind of changes, cancellation and refunds, you need to contact the travel provider/agent or the travel company you did your booking with.

Each company has its own rules about cancellations, changes and refunds, you need to contact them directly and they will be more than happy to help you.

What should I do if my booking has been cancelled?
Unfortunately we cannot do anything if your booking has been cancelled, it is a choice made by the travel company. Usually they ask you if you prefer to purchase a new ticket or if you want to be fully refund, but this depends on the company. For any question it is recommended to contact directly their customer service, they will be able to help you.
What should I do if I have entered the wrong email?
Don’t panic, it can happen that you enter the wrong email address. In this case contact directly the company or the travel agent you booked with and they will help you to change the email and receive your booking confirmation.
Search your trip
Choose your departure and arrival locations as well as your dates and let our search engine show you all your options by plane, train, bus and carpooling! Virail helps you to find the best options for your trip on a specific date. Just enter all information in to the fields. You can also switch from one-way to round-trip.
Use filter and sort your results
Sort the results and use the filters to find the suitable route. You can sort by price, departure, arrival, duration and recommended. It is also possible to view the results of the preferred means of transport by clicking on train, bus, flight or car. On the left side you can find all filter options.
Find your perfect route

Once you have selected your preferred route, there are two options. We cooperate with direct partners, such as rail, bus and air companies, but also with other travel search engines, in order to offer you as many travel times and transport solutions as possible at the best price.

Rail, bus, air companies and carpooling

You will book directly with our partner without having any third party booking platform in between. We always show the full price including an estimate of all mandatory taxes and charges as we receive it from our partner. Sometimes prices get updated: Check the final price on the partners website carefully as well as all ticket details and conditions (especially when travelling with children).

You will book with our partner which is the official booking partner of a rail, bus or air company. We will redirect you to the partner website. We always show the full price including an estimate of all mandatory taxes and charges as we receive it from our partner. Sometimes prices get updated: Check the final price on the partners website carefully as well as all ticket details and conditions (especially when travelling with children).

What happens after redirection?

3 different possibilities:

We will redirect you to the partner website to start the purchase.

We will redirect you to the partner search page with your search conditions being prefilled. You find the same offer there, please click on it to start the purchase.

We will redirect you to the partner booking page of the selected offer. You can immediately start the purchase.

Are there any fees when I find my ticket via virail?
If you use virail to find your ticket, you will never have to pay anything to virail. Your booking and your payment are only doable on our partners’ websites and there is absolutely no additional fee for using virail to get a ticket.
How do I find the best prices on virail?
Virail is an online platform that compares all available routes for your trip and that always highlights best prices. Choose your departure and arrival locations as well as your dates and let our search engine show you all your options by plane, train, bus and carpooling! Feel free to filter the results by price, departure and arrival time, duration or by amount of connections. In just a few clicks, find the trip that will best fit your needs and your budget.
What is included in the price shown on virail?

The price shown on virail is an estimation of the price you will have to pay including all taxes and mandatory fees to travel. On virail you just have to select the offer you want and then, we redirect you to the website of a partner company, which makes it possible for you to confirm your booking and get your ticket. On this website, you will find in real time all information for your trip with the details of prices.

Please note that the final price you pay once you get your ticket is likely to change if you choose additional options such as luggage or a travel insurance.

If you need more information, we recommend you to contact the partner company with which you have booked your ticket. All general information you need are usually written on their website.

Why is the price shown on virail sometimes different from the one shown on the partner’s website?
The final price you pay at the end once you get your ticket is likely to change if you choose additional options such as luggage or a travel insurance. The price shown on virail is the lowest price you can get to travel with a minimum of options.
Can you guarantee the price shown on virail?

The price you find on virail is directly linked to the price which you can find in real time on our partners’ websites. Thus, virail prices are guaranteed as being the real prices. Our comparison tool works with more than 200 transportation companies and offers you the best travel solutions in the USA and in the rest of the world.

Virail is an online platform that compares all available routes for your trip. Choose your departure and arrival locations as well as your dates and let our search engine show you all your options by plane, train, bus and carpooling! Feel free to filter the results by price, departure and arrival time, duration or by amount of connections. In just a few clicks, find the trip that will best fit your needs and your budget.

Why is my payment being rejected?
Virail is a travel search engine which makes it possible to find the cheapest ticket for your trip. Once you have found your perfect ticket, virail redirects you on the partner’s website for the payment. Thus, virail is not responsible of your booking. If you have a problem with the payment or if you need more information, we recommend you to contact the partner company with which you have booked your ticket. All general information you need are usually written on their website.
How do I cancel my booking for a refund?
Virail is a travel search engine which makes it possible to find the cheapest ticket for your trip. Once you have found your perfect ticket, virail redirects you on the partner’s website for the payment. Thus, virail is not responsible of your booking. If you want to cancel your booking or if you need more information about the conditions of repayment, we recommend you to contact the partner company with which you have booked your ticket. All general information you need are usually written on their website.
Can I claim compensation if my train, bus or plane is delayed?
Virail is a travel search engine which makes it possible to find the cheapest ticket for your trip. Once you have found your perfect ticket, virail redirects you on the partner’s website for the payment. Thus, virail is not responsible if your train, bus or plane is delayed. If you want to claim compensation, we recommend you to contact the partner company with which you have booked your ticket. All general information you need are usually written on their website.
What is virail?
Virail is an online platform that compares all available routes for your trip. Choose your departure and arrival locations as well as your dates and let our search engine show you all your options by plane, train, bus and carpooling! Feel free to filter the results by price, departure and arrival time, duration or by amount of connections. In just a few clicks, find the trip that will best fit your needs and your budget.

What is virail?


virail is an online platform that compares all available routes for your trip. Choose your departure and arrival locations as well as your dates and let our search engine show you all your options by plane, train, bus and carpooling! Feel free to filter the results by price, departure and arrival time, duration or by amount of connections. In just a few clicks, find the trip that will best fit your needs and your budget.


Our comparison tool works with more than 200 transportation companies and offers you the best travel solutions in the USA and in the rest of the world.


Buy your tickets safely on our partner’s website


Through virail, buy your tickets without any worry! virail redirects you to the partner’s website so that you can book your trips as easily as possible. Among our partners you can find multiple airline companies like American Airlines, Delta, United and Virgin America. If you would rather travel by bus, we have built partnerships with BoltBus, Go Buses and Greyhound among many more.


For train lovers, check out the many offers from virail’s partners Amtrak in the USA and SNCF, Deutsche Bahn or Trenitalia in Europe. You can also discover the best European fast trains: the French TGV, the German ICE or the Spanish AVE.


virail is always there for you and provides a quick, free comparison of all travel offers, either for your next vacation or your professional trip. We wish you a nice search!


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